Frequently Asked Questions

We offer website and app development, ecommerce and Shopify stores, custom software, SEO, Google and Meta Ads, social media, content marketing, marketing automation, analytics and CRO, online reputation management, and branding and packaging design, across 13 service categories.

Our office is in Karvenagar, Pune, Maharashtra. We meet Pune clients in person and work with businesses across India remotely, with video calls and on-site visits when a project needs them.

It depends on scope. Websites and apps are usually quoted as fixed-price projects after a discovery call, while SEO, ads and social media are monthly retainers. We share a written proposal with the scope, timeline and price before any work starts.

Timelines depend on scope. A brand identity project often takes a few weeks, a business website typically two to three months, and custom software or apps longer. SEO and ads are ongoing. Your proposal includes a timeline with milestones.

Yes. We work with founder-led startups, SMEs, D2C brands and growing companies, and we scope projects to your stage and budget, for example launching an MVP or a focused website first and adding more later.

We agree goals at the start, such as enquiries, sales, cost per lead or return on ad spend, set up tracking in Google Analytics 4 and Tag Manager, and report against those goals every month.

Technical fixes and local SEO improvements can show results within weeks, while competitive rankings usually take three to six months or more of consistent work. We report progress monthly so you can see what is moving.

No, and no honest agency can: nobody controls Google's rankings. We commit to a clear plan, best-practice work and transparent reporting on rankings, traffic and leads.

You do. Code, design files, domains, hosting, analytics and ad accounts are set up in your name or transferred to you at handover, so you keep full control if you ever change partners.

No. Your ad budget is paid directly to Google, Meta or LinkedIn from your own account. Our fee covers strategy, setup, management, optimisation and reporting.

Yes. Every build includes a post-launch bug-fix period, and we offer monthly maintenance and improvement plans covering updates, security, monitoring and new features.

Yes. We integrate Razorpay, PayU, Cashfree and PhonePe for UPI, cards and net banking, as well as cash on delivery, Shiprocket, GST invoicing, WhatsApp Business API and DLT-compliant SMS.

You get a named point of contact, regular progress updates and review meetings, and access to a staging site where you can see work as it is built. Pune clients can also meet us at our office.

Call or WhatsApp us on +91 87678 09394 or fill in the contact form. We will schedule a short discovery call, understand your goals and send a written proposal.