This Privacy Policy explains how Quavento Technologies ("Quavento", "we", "us") collects and uses personal data when you visit quaventotechnologies.com, contact us, or use our services. We process personal data in line with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000 and the rules made under them.
In short: we collect only what we need to respond to you and deliver our services, we do not sell your data, and you can ask us to access, correct or delete it at any time.
1. Who we are
Quavento Technologies is a digital marketing and development agency with its office at 8/8/5/49, No 5, Karve Nagar Rd, Dnydeep Colony, Hingne Budrukh, Karvenagar, Pune, Maharashtra 411052, India. For the purposes of the DPDP Act, we are the Data Fiduciary for personal data we collect through this website and in the course of our business.
2. Personal data we collect
We collect personal data in the following ways:
- Enquiry and proposal forms: your name, phone number, email address, the service you are interested in, and any project details you choose to share.
- When you contact us directly: the details you share by phone, WhatsApp, email or in person.
- Job applications: your name, contact details, CV and any information you include when you apply through our Careers page or by email.
- Client engagements: business contact details and information needed to deliver the services you engage us for, as set out in our proposal or agreement.
- Technical data: our hosting provider may automatically log technical information such as IP address, browser type and pages requested, to deliver and secure the website.
- Website analytics (only with your consent): if you accept analytics cookies, Google Analytics collects information such as the pages you visit, how long you stay, the type of device and browser you use, your approximate location (city level) and how you arrived on our site. We do not send your name, phone number or email address to Google Analytics.
We do not knowingly collect sensitive personal data such as financial account details, health information or government identity numbers through this website. Please do not send such information through our forms.
3. How we use your personal data
- To respond to your enquiry and prepare a proposal or quotation.
- To deliver, manage and invoice the services you engage us for.
- To consider your job application.
- To keep the website secure, prevent misuse and fix technical problems.
- To understand how visitors use the website and improve it, using analytics only if you have accepted analytics cookies.
- To comply with legal, tax and accounting obligations.
- To send you updates about our services, only where you have agreed to receive them. You can opt out at any time.
4. Consent and legal basis
We process your personal data on the basis of your consent, which you give when you submit a form, message us or share your details, or for legitimate uses permitted under the DPDP Act, such as complying with the law or responding to a request you have made.
You can withdraw your consent at any time by writing to office@quaventotechnologies.com. Withdrawal does not affect processing already carried out, and we may be unable to continue providing a service that depends on that data.
6. How long we keep your data
We keep personal data only for as long as it is needed for the purpose it was collected for:
- Enquiries that do not become projects: up to 24 months, so we can follow up on your request, unless you ask us to delete them sooner.
- Client and project records: for the duration of the engagement and afterwards as required by tax and accounting laws.
- Job applications: up to 12 months after the recruitment process ends, unless you agree to a longer period.
After these periods, we delete or anonymise the data.
7. How we protect your data
We use reasonable security practices to protect personal data, including encrypted connections (HTTPS) on this website, access controls on our systems and limiting access to people who need it. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the Data Protection Board of India of a personal data breach where the law requires it.
8. Your rights
Under the DPDP Act, you have the right to:
- Obtain a summary of the personal data we hold about you and how we use it.
- Ask us to correct, complete or update inaccurate or incomplete data.
- Ask us to erase your personal data when it is no longer needed, subject to legal retention requirements.
- Withdraw your consent at any time.
- Nominate another person to exercise your rights in the event of your death or incapacity.
- Have your grievances addressed by us, and, if you are not satisfied, complain to the Data Protection Board of India.
To exercise any of these rights, email office@quaventotechnologies.com with the subject "Privacy request". We may need to verify your identity before acting on your request, and we aim to respond within 30 days.
10. Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has shared personal data with us, please contact us and we will delete it.
11. Links to other websites
Our website links to other websites and platforms, such as WhatsApp, Google Maps and social networks. We are not responsible for their privacy practices, so please read their policies.
12. Grievance redressal and contact
If you have a question or complaint about how we handle your personal data, please contact us. We will acknowledge your grievance and aim to resolve it within 30 days.
- Quavento Technologies
- 8/8/5/49, No 5, Karve Nagar Rd, Dnydeep Colony, Hingne Budrukh, Karvenagar, Pune, Maharashtra 411052, India
- Email: office@quaventotechnologies.com
- Phone / WhatsApp: +91 87678 09394
13. Changes to this policy
We may update this Privacy Policy when our practices or the law change. The latest version will always be on this page with its “last updated” date. Where changes are significant, we will take reasonable steps to let you know.
Questions about this policy?
Contact Quavento Technologies, 8/8/5/49, No 5, Karve Nagar Rd, Dnydeep Colony, Hingne Budrukh, Karvenagar, Pune, Maharashtra 411052, India.