Terms & Conditions

1. Use of this website

• You may use this website to learn about our services and contact us, for lawful purposes only.
• You must not attempt to disrupt, damage or gain unauthorised access to the website or its hosting infrastructure.
• You must not copy, scrape or republish our content for commercial purposes without our written permission.

2. Information on this website

Our website content, including guides, service descriptions and FAQs, is general information and not professional advice for your specific situation. Timelines, features and approaches described on the website are indicative. The scope, price and timeline of any engagement are confirmed only in a written proposal or agreement.

3. Proposals and engagements

• Our proposals set out the scope of work, deliverables, timeline, fees and payment milestones for each project or retainer.
• An engagement begins when you accept a proposal in writing (including by email) and, where applicable, pay the first milestone or advance.
• Work outside the agreed scope is treated as a change request and quoted separately before it starts.
• Timelines depend on you providing content, feedback, approvals and access on time. Delays in these may move delivery dates.

4. Fees, invoices and taxes

• Fees are in Indian Rupees and exclusive of GST and other applicable taxes unless stated otherwise.
• Invoices are payable within the period stated in the proposal or on the invoice.
• We may pause work on an engagement while an invoice remains overdue, after notifying you.
• Third-party costs, such as domains, hosting, software licences, paid plugins or apps, stock media and advertising budgets, are paid by you directly or re-billed at cost, unless the proposal says otherwise.

5. Your responsibilities

• Provide accurate information, content and timely feedback.
• Ensure that content, images, trademarks and data you provide are yours or that you have the right to use them.
• Keep your accounts, passwords and access credentials secure.
• Make sure your products, claims and advertising comply with the laws and regulations that apply to your business and industry.

6. Intellectual property

On full payment of the fees for an engagement, ownership of the final deliverables created specifically for you, such as website code, designs and content, passes to you, unless the proposal states otherwise.

Third-party components, such as open-source libraries, themes, plugins, fonts and stock media, remain subject to their own licences. We retain ownership of our pre-existing tools, know-how and general methods. Unless you tell us otherwise in writing, we may show non-confidential work in our portfolio.

All content on this website, including text, graphics and logos, belongs to Quavento Technologies or its licensors.

7. Confidentiality

Each party will keep the other's confidential information private and use it only for the engagement. We are happy to sign a non-disclosure agreement before discussing sensitive projects.

8. No guarantee of third-party results

Search rankings, advertising performance, app store approvals and social media reach depend on third parties such as Google, Meta, Apple and marketplaces, which change their systems and policies without notice. We commit to doing our work with care and in line with best practice and platform guidelines, but we cannot guarantee specific rankings, traffic, leads or sales.

9. Third-party platforms

Our work often relies on third-party platforms, such as hosting, Shopify, WordPress, payment gateways, advertising and analytics tools. Your use of those platforms is governed by their own terms, and we are not responsible for their outages, policy changes, pricing or account decisions.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses, such as loss of profit, revenue, data or business opportunity. Our total liability for any claim relating to an engagement is limited to the fees you paid us for that engagement in the three months before the claim arose. Nothing in these Terms limits liability that cannot be limited under Indian law.

11. Termination

Either party may end an engagement as set out in the proposal or agreement. If no notice period is stated, either party may end it with 30 days' written notice. You will pay for work completed and costs committed up to the termination date. Refunds, where applicable, follow our Refund Policy.

12. Governing law and disputes

These Terms are governed by the laws of India. We will first try to resolve any dispute through good-faith discussion. If that fails, the courts in Pune, Maharashtra will have exclusive jurisdiction.

13. Changes to these Terms

We may update these Terms from time to time. The version on this page, with its “last updated” date, applies to your use of the website. Engagements already agreed continue under the terms accepted at the time, unless both parties agree otherwise.

14. Contact

• Quavento Technologies
• 8/8/5/49, No 5, Karve Nagar Rd, Dnydeep Colony, Hingne Budrukh, Karvenagar, Pune, Maharashtra 411052, India
• Email: office@quaventotechnologies.com
• Phone / WhatsApp: +91 87678 09394